Rank Authority
Let’s Talk AI Search
We typically respond within the hour.
Send a Message
We’ll get back to you as soon as possible.
Contact
Talk to a real person. Today.
Call us, email us, or send a message below. There is no phone tree, no chatbot loop and no ticket that disappears. The people who build and run Rank Authority are the ones answering.
Messages sent during business hours get an answer the same day.
Mon to Fri, 8:00 AM to 6:00 PM PT
Based in Garden Grove, California
Free site scan
Ways to reach Rank Authority
Fastest
Call us
Straight through to the team. Good for demos, plan questions and anything easier said than typed.
(800) 395-9488Mon to Fri · 8 AM to 6 PM PT
Email support
Already running Rank Authority. Scans, fixes, indexing, connection issues and billing.
support@rankauthority.comSame business day reply
Video support
Share your screen with a real person and get it sorted live, instead of trading messages about it all day.
Start video supportScreen share · No download needed
Skip the call
Scan your site free and see where you stand across all 9 AI platforms. Takes about a minute.
Run a free scanNo conversation required
Send a message
Tell us what you need. We will route it to the right person.
Include your website. It lets us look at your pages before we reply, so the first answer you get is about your site and not a generic overview of the product.
Contact form
Nothing here is sold, shared or added to a list you did not ask for.
Prefer email or phone? Reach us at support@rankauthority.com or (800) 395-9488 .
After you hit send
Three steps, in this order.
STEP 01
We look at your site first
If you gave us a URL, we scan it before we write back. That means the first reply you get already knows what your pages are missing rather than asking you to explain them.
STEP 02
A person replies, not a template
Same business day during hours, next business morning otherwise. You get an actual answer to the question you asked, plus what we found, if anything stood out.
STEP 03
You decide what happens next
Take the findings and run with them yourself, book a 20 minute walkthrough, or start on the free plan. There is no follow-up sequence chasing you if you go quiet.
Not sure who you need? Start here.
Three kinds of people write in. Pick the one that sounds like you and skip a round of back and forth.
Evaluating
You are still deciding
Scan your site free and read the results before you talk to anybody. If you still want a walkthrough after that, the demo will be about your pages instead of a slide deck.
Run a free scanCustomer
You already run Rank Authority
Sign in and use support inside your account. It carries your site, plan and scan history with it, so nobody has to ask you to repeat any of it.
Sign inAgency
You manage sites for clients
Sign up directly and choose Agency at signup. Add every client account yourself and run them from one place, with per-site reporting. Reach out only if you want to.
Message the partnerships teamContact FAQ
Questions, answered plainly.
Messages sent Monday through Friday between 8:00 AM and 6:00 PM Pacific are answered the same business day. Anything that arrives overnight or on a weekend is answered the next business morning. If you are already on a paid plan, support from inside the platform is the fastest path, because your site and scan history come attached to the request.
No. Run a free scan of your site and see where your business stands across all 9 AI platforms without talking to anyone. Book a demo only if you want a person walking you through your own results. Demos run about 20 minutes.
Sign in at
app.rankauthority.com
and use support from inside your account. You can also email
support@rankauthority.com
or call
(800) 395-9488
during business hours.
Yes, and you do not have to talk to anybody to get started. Agencies and resellers sign up directly on our site by choosing the
Agency
option at signup, then add every client account themselves and run them from one place with per-site reporting. Reach out only if you want to, at
info@rankauthority.com
.
Rank Authority, Inc. is headquartered at 12377 Lewis St., Suite 205, Garden Grove, California 92840. The platform is used by businesses across the United States, and support runs on Pacific time.
Yes. Plan upgrades, downgrades and cancellations are handled from inside your account with one click, with no contracts and no penalties. Everything already published to your site stays there. If you would rather have someone do it with you, email
support@rankauthority.com
or call
(800) 395-9488
.
You do not have to call us to get started.
Run a free scan and see exactly where your business stands across all 9 AI platforms. It takes about a minute, and the phone is still there if you want it.
(800) 395-9488 support@rankauthority.com Garden Grove, CA
FREE SCAN · FREE PLAN UNDER 50 PAGES · 7-DAY TRIAL ON PAID PLANS · CANCEL ANYTIME
Schedule a video support call
Pick a time and we will screen share with you. No download needed.
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